Having Trouble Using Your Eero?

Eero is a new type of router that delivers WiFi to every corner of your home. Need help setting up your eero? We can help you to connect and ensure that your eero is working properly or not. However, by implementing specific steps, you can quickly troubleshoot the problem. The steps are simple and easy to execute.

Restart your Eero:

If you’re having trouble with your Eero router, the first thing you should do is restart it. To restart your Eero, unplug it from the wall for 10 seconds and then plug it back in. Once it’s plugged back in, wait a few minutes for it to start up before trying to use it again. If the problem persists, there are a few things you can try:

-Check to see if your Eero is up to date. To do this, open the Eero app and go to Settings > About. If there’s an update available, install it by following the instructions in the app.

-Reset your Eero. To reset your Eero, open the Eero app and go to Settings > Reset. This will reset your Eero to its default settings and may fix the problem.

Contact support. Support Team

Eero Help

Restart modem:

If you are having trouble connecting to the internet, there are a few steps you can take to try and fix the problem. One of these steps is restarting your eero router modem.

To restart your eero router modem, first, unplug it from the power outlet. Then wait about 30 seconds, and plug it back in. After it has been plugged back in, wait about 2 minutes for it to fully start up before trying to connect to the internet again.

If this doesn’t work, there are a few other things you can try. You can try resetting your eero router modem by pressing and holding the reset button on the back of the device for 10 seconds. Or you can try restarting your computer or device.

Select the bridge mode on the modem/router combo device:

Are you using the modem/router combo device? If yes, then we recommend you to use it in bridge mode. If you don’t know how to enable bridge mode, read stepwise instructions from the Eero support and help link given on the main page. For further tips and tricks related to bridge mode, contact experts.

Check network connection:

The internet connection must be stable and proper on the networking devices like modem and router. If you have connected wirelessly earlier, connect the modem to the router via Ethernet cable. If the internet is proper, you can access the internet without any problem. Continue using the internet via the wired medium.

Delete the bothersome eero from the app:

In the Eero app installed on a smartphone or tablet, you can control as many Eero you want after configuring them. Delete the bothersome device from the app and re-add it from scratch. Check if the problem is resolved or not. If the connectivity issue persists, read on-screen instructions from the app and delete the complete network.

After implementing the steps mentioned above, you will get success and start connecting the devices again to the Eero.


We help the Eero router users with their Eero setup. So, stop hustling to find the proper guidance for you. Please take a minute to visit our website. Thus, do away with all the hardships. You can check out Eero setup configurations and how you can log in to your error router by coming up to our website.

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